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      Job Description

      • Managing collections from customers, ensuring achievement of targets
      • Enabling processes that provide accurate documentation
      • Co-ordinating with sales, partner developer CRM and other internal teams for
      • supporting customer queries & resolving them efficiently.
      • Managing customer or developer escalations (if any)
      • Proactively engage in launches and working with sales team to bring efficiency to CRM.
      • Setting up meetings with defaulter customers/ partner Developers & initiating remind
      • Issuing the letters to them on a timely basis for collections and passion.
      • Building and maintaining excellent client relationship.
      • Supporting end to end customer registration process and collection from the customers.

      Job Type:

        Full Time

      Location: Bhubaneswar

      Job Details

      We are seeking a highly organized and detail-oriented CRM Post-Sales Specialist to join our team. Candidate will be responsible for managing and optimizing the customer relationship management (CRM) system after the sales process has been completed. The ideal candidate will have a strong understanding of CRM systems, excellent communication skills, and a passion for providing exceptional post-sales support to clients.

      Preferred candidate profile/ Qualifications:

      • Bachelor’s degree in marketing, Business, or a related field. A master’s degree is a plus.
      • Proven experience as a CRM Manager in the real estate sector.
      • In-depth knowledge of CRM software and best practices.
      • Strong understanding of real estate sales and marketing processes.
      • Excellent interpersonal and communication skills.
      • Analytical mindset with the ability to interpret data and draw actionable insights.
      • Proficiency in data management and reporting tools.

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