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      Job Description

      • Develop and implement a comprehensive CRM strategy for our real estate operations.
      • Identify key objectives, KPIs, and performance metrics for CRM initiatives.
      • Oversee the organization and maintenance of a detailed customer database.
      • Ensure data accuracy and completeness.
      • Collaborate closely with the sales and marketing teams to align CRM efforts with lead generation and conversion strategies.
      • Provide insights and recommendations based on CRM data.
      • Track and manage leads throughout the sales cycle.
      • Implement lead nurturing strategies to move prospects through the funnel.
      • Develop and execute strategies to engage clients and prospects effectively.
      • Coordinate real estate property tours and events.
      • Gather customer feedback and address any concerns or issues promptly and professionally.
      • Implement improvements based on feedback.
      • Manage and optimize CRM software and tools.
      • Train team members on CRM system usage.
      • Generate regular reports on CRM performance, sales pipeline, and customer engagement.
      • Analyze data to identify trends and make data-driven decisions.

      Job Type:

        Full Time

      Location: Bhubaneswar

      Job Details

      We are seeking a skilled and results-oriented Real Estate CRM Manager to oversee our customer relationship management activities within the real estate industry. The ideal candidate should have a deep understanding of real estate sales and marketing processes, excellent communication skills, and a passion for delivering exceptional customer experiences.

      Preferred candidate profile/ Qualifications:

      • Bachelor’s degree in marketing, Business, or a related field. A master’s degree is a plus.
      • Proven experience as a CRM Manager in the real estate sector.
      • In-depth knowledge of CRM software and best practices.
      • Strong understanding of real estate sales and marketing processes.
      • Excellent interpersonal and communication skills.
      • Analytical mindset with the ability to interpret data and draw actionable insights.
      • Proficiency in data management and reporting tools.

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